Shipments will be received within 5-7 days upon placement of the order.

<h2 id="isPasted">Shipping Terms</h2>&#xA0;<ul><li>Standard shipping for orders $50 and over &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; FREE</li><li>Standard shipping for orders under $50.00 &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; $6.99</li></ul>&#xA0;Shipments will be received within 5-7 days upon placement of the order.&#xA0;

Shipping Terms

Please note that some carriers will show “delivered” when the parcel arrives at the local facility, rather than to your home address. Kindly wait for the order to be delivered to your home address. If you still cannot locate your order, please check

Please note that some carriers will show &#x201C;delivered&#x201D; when the parcel arrives at the local facility, rather than to your home address. Kindly wait for the order to be delivered to your home address. If you still cannot locate your order, please check your residential area and/or with your neighbors to locate the parcel. &#xA0;If you still cannot locate your order within 72 hours, please contact <a href="mailto:support@chebeauty.com" rel="noopener noreferrer" style=" text-decoration: inherit;" target="_blank">support@chebeauty.com</a> or live chat within 30 days from placing your order, and we will file a claim on your behalf. This may take up to 5-10 business days to investigate with the carrier.Chebeauty is not responsible for lost or stolen packages/items that have a confirmed delivery to the address entered for an order. Upon inquiry, Chebeauty LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.If you have paid for Navidium Shipping Protection, then Chebeauty LLC will provide you with a replacement order/items free of charge.

Lost Packages or Missing Items

Damaged item claims must be submitted within 5 days of receiving your order, along with photo evidence in order to ensure proper resolution. Please send photos to support@chebeauty.com showing the packaging you received your order in, all the damaged

Damaged item claims must be submitted within 5 days of receiving your order, along with photo evidence in order to ensure proper resolution.Please send photos to <a href="mailto:support@chebeauty.com" rel="noopener noreferrer" style=" text-decoration: inherit;" target="_blank">support@chebeauty.com</a> showing the packaging you received your order in, all the damaged and undamaged items that you received and a clear photo of the packing slip your order came with. Our customer support team will investigate your request and provide you with replacement items free of charge.

Damaged Items

Items can be returned within 30 days of the original receipt date for a FULL refund. Eligible return items include new and unopened items. Chebeauty does not cover the return costs. Should you need to cancel your order, we will do our best to accommo

Items can be returned within 30 days of the original receipt date for a FULL refund. Eligible return items include new and unopened items. Chebeauty does not cover&#xA0;the return costs.Should you need to cancel your order, we will do our best to accommodate you if we receive an email from you within 2 hours of placing an order at <a href="mailto:support@chebeauty.com" style=" text-decoration: inherit;">support@chebeauty.com</a>, as long as your order has not already been handed over to the carrier.

Returns

Chebeauty

Shipping & Delivery

How Do I Take Hair Quiz ?

How Do I Cancel My Order ?

Why Isn't My Promo Code Working?

Can I Apply Chebe To The Scalp ?

What Is Chebe?

Where Are Your Products Made?

Are All Of Your Products Made With Natural Ingredients?

Can I Use Your Products On Low-porosity Hair?

General FAQs

How Does Chebe Hair Butter Differ From Other Hair Butters?

What Are Some Common Mistakes When Using Chebe Hair Butter?

Can I Apply Chebe-Infused Products To The Scalp?

How Often Can I Use Chebe Hair Butter ?

Chebe Butter

How Often Should I Use Chebe Shampoo?

Does Chebe Shampoo Contain Sulfates or Harsh Chemicals?

Can Chebe Shampoo Be Used On Color-treated Hair?

Does Chebe Shampoo Help With Scalp Issues Like Dandruff or itchiness?

Is Chebe Shampoo Suitable For All Hair Types?

Chebe Shampoo

How Does Chebe Leave-In Conditioner Benefit the Hair?

Is Chebe Leave-In Conditioner Suitable For Daily Use?

Can Chebe Leave-In Conditioner Be Used On Wet And Dry Hair?

Can Chebe Leave-In Conditioner Be Used On All Hair Textures?

Chebe Leave-In Conditioner

How Long Should I Leave Chebe Deep Conditioner In My hair?

Can Chebe Deep Conditioner Be Used As a Regular Conditioner As Well?

Does Chebe Deep Conditioner Help With Detangling Hair?

Is Chebe Deep Conditioner Safe For Chemically Treated Or Relaxed Hair?

Can I use Chebe Deep Conditioner With Heat For A Deep Conditioning Treatment?

Chebe Deep Conditioner

How Does Chebe Hair Oil Contribute To Hair Growth?

Can Chebe Hair Oil Be Used As a Pre-shampoo Treatment?

Does Chebe Hair Oil Help With Reducing Hair Breakage?

Can Chebe Hair Oil Be Used On Both Natural And Relaxed Hair?

Chebe Hair Oil

How Does Rice Water Benefit The Hair?

What Are The Uses Of Rice Water For Hair Growth?

What Is The Recommended Frequency Of Using Rice Water ?

Does Rice Water Help With Adding Shine To The Hair?

Rice Water

What Are The Main Benefits Of Using Karkar Oil?

Can Karkar Oil Be Used On The Scalp Or Is It Only For The Hair Strands?

Does Karkar Oil Help With Dandruff Or Itchy Scalp?

Is Karkar Oil Suitable For All Hair Types?

Karkar Oil

What Are The Benefits Of Using Rosemary Oil?

How Should I Apply Rosemary Oil To My Hair?

Can Rosemary Oil Be Used On The Hair Strands Or Is It Only Intended For The Scalp?