General FAQs

How Do I Take Hair Quiz ?

You can easily access our Hair Quiz by clicking here, or by looking for the icon in the header of our homepage.

How Do I Cancel My Order ?

Most Chebeauty orders placed before 4:30 PM EST will ship the same day. If you need to cancel your order, please email us at [email protected] within 2-3 hours of placing it. We will do our best to fulfil your request. Please ensure that you inc

Why Isn't My Promo Code Working?

If you're having trouble with a promotional discount code, please ensure you meet the promotion's terms and conditions. Remember, promotional codes cannot be combined with other offers. If you still need assistance with your discount code, please fee

Can I Apply Chebe To The Scalp ?

It is recommended to avoid the scalp when using chebe-infused products (Chebe Hair Butter, Chebe Hair Oil, Chebe Leave-In Conditioner, and Chebe Deep Conditioner).

What Is Chebe?

The women of the Basara tribe in the northern African country of Chad have long preserved a haircare secret that helps them maintain long, waist-length natural hair and prevents hair breakage. This natural product is derived from components including

Where Are Your Products Made?

All of our products are made with love in The United States, with authentic Chebe extract from The Republic of Chad.

Are All Of Your Products Made With Natural Ingredients?

Our entire range is formulated using all-natural and safe ingredients. Each ingredient plays a vital role in providing your hair and scalp with essential nutrients to get the results you want. See full ingredients list.

Can I Use Your Products On Low-porosity Hair?

Absolutely! Our haircare range is designed to suit all hair types and styles.